Aging and Disability Resource Center
- [email protected]
- (512) 916 - 6062
- 6800 Burleson Road Building 310, Suite 165 Austin, TX 78744
The Aging and Disability Resource Center (ADRC) of the Capital Area is a single access point to long-term services and support program benefits for older adults, those with disabilities and their caregivers. With a network of federal, state, and local governments and nonprofit organizations, the resource center supplies older and disabled residents the single best resource for discovering information about services and benefits they need.
No-Wrong-Door Approach
Using the no-wrong-door approach, the resource center assists consumers in accessing a variety of services and benefit programs by being a single point of contact. Services can range from Medicare application assistance to locating accessible housing resources in the resident’s community.
The ADRC inquires about a person’s needs and then refers the appropriate organization to the consumer instead of referring the consumer to the appropriate organizations. This approach streamlines the process for people seeking information. It also prevents the consumer from retelling their story multiple times to discover what benefits will meet their entire needs. Instead, every person, who seeks the ADRC’s assistance, shares their story once with the center before the center connects the best benefit resources or service options to the consumer.
The ADRC serves individuals in CAPCOG’s ten-county region: Bastrop, Blanco, Burnett, Caldwell, Fayette, Hays, Lee, Llano, Travis and Williamson counties.
Housing Navigation (Housing Support)
The ADRC Housing Navigator program exists to support partnerships across the community, including government, for-profit, and nonprofit sectors in increasing consumer access to integrated, affordable, and accessible housing.
ADRC Housing Navigators support developers, municipal and regional planners, public housing authorities and participate in local housing coalitions to garner practical solutions for housing that is:
- Integrated Housing — Most conventional and affordable housing developments should include units for persons with disabilities and older adults
- Accessible — Housing developments that eliminate barriers to physical access to ensure more effective and efficient occupancy
- Affordable — Providing units that cost no more than 30 percent of a household’s income is the key to affordability.
Contact the ADRC at [email protected] or 855-937-2372 for additional information.
The following list can assist consumers and care managers in identifying housing options throughout the ten-county region.
Consumer Information
CAPCOG Senior Affordable Housing Inventory is an in-progress inventory of affordable housing in the ten-county region.
Senior Affordable Housing Inventory in the region
- Housing & Urban Development provides information about all HUD programs including where to find Public Housing Authorities and an Apartment search.
- Vacancy Clearinghouse is an online tool provided by the Texas Department of Housing and Community Affairs to search for vacancies among affordable housing communities. It also pulls up information regarding rents, amenities and units for persons with disabilities is included if available.
- Go Section 8 is a commercial website for tenants and landlords that allows you to enter your preferred city, state, and zip code to locate section 8 rentals.
- Affordable Housing Network allows you to type in a location and pull up affordable housing in your area.
- Delphi Affordable Housing Group is a real estate development and consulting firm specializing in financial structuring, due diligence, development and syndication of affordable housing.
- Public Housing is a commercial website for affordable housing networks. It includes HUD apartments, public housing apartments, low-income apartments, subsidized apartments, senior subsidized apartments, apartments for disabled and local housing authority listings and apartments.
- After 55 is a housing and resource commercial guide for people 55 or older to search for senior living spaces and retirement communities.
- Senior Directory is a commercial guide to senior housing and senior services in the Austin area. It breaks down housing options based on the needs of the senior.
Housing Authorities
Housing Authorities support affordable housing in a community through public housing assets, rental assistance vouchers, and partnerships with nonprofit, for-profit and other governmental agencies.
Housing Authorities by County
Texas Housing Foundation
Serving: Blanco, Burnet, Llano, and Williamson counties
830-693-8100
Bastrop County
Elgin Housing Authority
512-281-2772
Smithville Housing Authority
512-360-3286
Blanco County
Johnson City Housing Authority
830-868-7322
Burnet County
Burnet Housing Authority
512-756-4745
Caldwell County
Lockhart Housing Authority
512-398-2715
Luling Housing Authority
830-875-5221
Fayette County
Housing Authority of the City of LaGrange
959-968-3147
Schulenburg Housing Authority
979-743-3776
Flatonia Housing Authority
361-865-2534
Hays County
Kyle Housing Authority
512-268-7801
San Marcos Housing Authority
512-353-5058
Llano County
Llano Housing Authority
325-247-4931
Travis County
Housing Authority of the City of Austin
512-477-4488
Housing Authority of Travis County
512-854-8245
Williamson County
Georgetown Housing Authority
512-869-6918
Round Rock Housing Authority
512-255-9159
Taylor Housing Authority
512-352-3231/6217
This information site was developed under grant CFDA 93.791 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. However, these contents do not necessarily represent the policy of the U.S. Department of Health and Human Services, and you should not assume endorsement by the Federal Government.
Partnered Financial Support Programs
Adults older than 60, persons with disabilities and caregivers may be eligible for the following ADRC financial support programs:
Lifespan Respite Grant Program: It’s time for a Break
Caring for a loved one can take a lot out of someone mentally and physically. Everyone needs time to study, buy groceries, or just be alone. The Lifespan Respite Grant Program assists with off-setting the cost of receiving respite care for caregivers who meet the programs qualifications and if funding is available.
The types of care offered through the Life Respite Grant Program include:
- In-home — provided by home care agencies
- Center-based — adult or child day-care facilities and services
- Community Access — individual or group activities
- Out of home — camps
Program Qualifications include:
- An unpaid family caregiver
- Difficulty accessing respite care
- NOT enrolled in another government/non-profit respite or Medicaid waiver program
- Care receiver, of any age, with special needs, a disability or a chronic condition.
Contact the [email protected] or call 855-937-2372 for more information.
Austin Energy Plus 1 Program
A partnership between the City of Austin and CAPCOG, operating at the ADRC, has made it possible for the ADRC to help provide income support for Austin utility customers. This program provides emergency financial aid to customers who are having a temporary problem paying their utility bills if they meet the programs’ criteria.
There are many reasons older adults, people with disabilities, and their caregivers can fall behind on utility payments such as suddenly paying for in-home care or the unexpected cost of a hospital visit caused by a fall.
The program’s criteria includes:
- Austin utility customer
- Client assistance is for residential accounts only (home of residence)
- Plus 1 funds cannot be used for utility deposits
- Persons age 60 or older
- Primary caregiver for an adult 60 years of age or older
- Primary caregiver for an individual of any age with a diagnosis of Alzheimer’s or disease-related dementia
- Non-parental caregiver, age 55 or older, for an adult with severe disabilities
- Kinship – Grandparents or other non-parent relatives age 55 or older with formal or informal custody of a relative child age 18 years or younger
- Older relatives, age 60 or older providing care to adults, ages 18-59 with disabilities
- Medicare-eligible persons
- Persons of any age with a disability
- Caregivers for persons of any age with a disability
For residents not living in Austin, there is a chance the ADRC can still help through a similar AAACAP program.
Contact the [email protected] or call 855-937-2372 for more information.
ADRC Partners & Steering Committee
The ADRC works with a growing and diverse list of area partners to connect people with the services and resources they need. Among those partners are those organizations that play a critical role in providing direction and information to the ADRC as part of its steering committee. The committee works to enhance the program’s ability deliver the most appropriate resources and supports to the people seeking ADRC’s assistance.
Organizations participating in the steering committee include:
2-1-1/United Way for Greater Austin
AGE of Central Texas
Alzheimer’s Association of Central Texas
Amerigroup Real Solutions
Any Baby Can
Austin Resource Center for Independent Living (ARCIL)
Area Agency on Aging of the Capital Area
Aspire to Age
Austin Asian Community Health Initiative
Housing Authority of the City of Austin
Bluebonnet Trails Community Services
Capital City Village, Austin
Capital Metro Access
Capital Area Rural Transportation System (CARTS)
Central Texas Food Bank
Austin Public Health, Health Equity Unit
ConnectATX
Del Valle ISD Special Education
Family Eldercare
First Light Home Care of Austin Senior & Respite Care – In-Home Caregiver Services
Hill Country Mental Health and Developmental Disabilities Centers
Humana Health Care
Integral Care
Lone Star Transportation
Meals on Wheels of Central Texas
South Asian International Volunteer Association (SAIVA)
Teas A&M AgriLife Extensions (various from around the region)
Texas Department of Family and Protective Services
Texas HHS, Access and Eligibility Services, Region 7
Texas SHS, Specialized Health and Social Services Region 7 Family Health Services
Texas Health and Human Services, Community Partner Program
Texas Legal Services Center
Texas Rio Grande Legal Aid
Texas Technology Access Program, UT Center for Disability Studies
Texas Veterans Commission
The ARC of the Capital Area
Travis County Health and Human Services, Coming of Age program
United Healthcare
University of Texas at Austin School of Nursing
Veterans Service Office, Llano County
Wags and Whiskers
WellMed Charitable Foundation
If your organization is interested in learning more about ADRC or becoming a ADRC Steering Committee partner to help enhance the program’s services, contact the ADRC.
Frequently Asked Questions
The ADRC assists residents living in the 10-county capital region with accessing information about long-term services and supports, and public benefit programs offered to older Americans, the disabled, and their caregivers. It lessens the burden of connecting a resident with the information they need through its information, referral and assistance services, or resource navigators. The following FAQ can help residents better understand how the ADRC can help them.
How does the ADRC provide help?
Resource navigators provide extensive and ongoing resource options for older Americans (those 60 years old or older), the disabled and their caregivers. Navigators provide help over the phone and in person. They follow the consumer through the ADRC services and are extremely beneficial to people who have multiple needs and who may need help from various resources and agencies. Navigators work to connect consumers as quickly and easily as possible to the resources they need. Navigators also work to ensure consumers can make informed decisions and have streamlined access to long-term services and support agencies.
Can the ADRC help apply for disability benefits or long-term care?
Yes. Because the ADRC works with a number of organizations, it can either help people apply for benefits or direct an organization, such as the Area Agency on Aging of the Capital Area, to the person seeking the benefits.
Does the ADRC offer help for family members?
Yes. Family caregiver support also is part of the ADRC’s mission. Taking care of loved ones may seem overwhelming at times, and the resource center works to alleviate such stress by referring the appropriate partner agencies to the consumers.
Who can use the ADRC?
The ADRC offers assistance to older Americans, children and adults with disabilities, and people caring for those with disabilities. The ADRC serves people living within Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano, Travis and Williamson counties.
What is the best way to contact the ADRC?
Consumers can contact the resource center by phone, email, or in person. They should use which ever method they are most comfortable. The center is open from 8 a.m. to 5 p.m. Monday through Friday, except on holidays. Walk-ins are accepted, but appointments are strongly suggested. Consumers can meet with a resource center navigator in person at 6800 Burleson Road, Building 310, Suite 165, Austin, Texas 78744. They can also call the ADRC at 855-937-2372 or email the center at [email protected].
When is the best time to contact the ADRC?
Consumers can contact a resource center navigator during normal business hours, but a phone line is always available to accept messages after business hours. Emails also are received by the center after business hours. A resource center navigator will promptly respond to messages and emails during the next business day. The ADRC wants to help consumers navigate through long-term support services and benefits regardless of the circumstances or challenges a consumer is facing. Consumers are welcome to contact the center anytime they have questions or concerns.
Does the ADRC tell me what to do?
No. Consumers make their own choices. The ADRC does not and cannot tell a consumer what to do. It offers information and resources to the consumer or caregiver so they can make their own choices about the support services they may require.
Can I call even if I am the one not receiving support services or benefits?
Yes, family and friends often are the caregivers. Regardless, if you are a caregiver or not, the ADRC accepts calls from people seeking information to support their loved ones.
Does the ADRC need my name?
No. The resource center does not require a consumer’s name. However, providing a name would be helpful for the ADRC navigator to return their call, make an appropriate referral on behalf of the caller, and follow up to ensure the correct long-term support services and benefits fit their needs.
How long do ADRC services last?
The ADRC is not the service provider. Durations of services and benefits are dictated by the various organizations the consumer elects to use after the resource center connects them with those resources.